Training Calendar
Event
- Title:
- Apollo RCA - Newcastle
- When:
- 06.Oct.10 - 07.Oct.10
- Where:
- TBA - Newcastle - Newcastle
- Category:
- Apollo Root Cause Analysis
Description
Apollo RCA (2-day)
This course examines many of the common pitfalls used in problem solving and how to avoid them. Building on that knowledge, students learn how to clearly define any event-based problem and how to use the Apollo four-step process to develop a causal understanding of that event and identify effective solutions.
Students learn how to use RealityCharting™ software to build cause and effect charts, prepare RCA reports and effectively communicate RCA findings. The course also covers the principles of gathering evidence, interviewing and facilitating an Apollo RCA with a team of participants. RCA skills and knowledge are reinforced with many “hands-on” exercises that allow students to apply the Apollo RCA method to real world problems. Upon successful completion of this course, students will have gained the skill set of an Apollo RCA Practitioner.
At the end of this course students will be able to:
- Perform an Apollo RCA
- Facilitate an Apollo RCA by leading a team of participants
- Identify effective solutions to event-based problems
- Prepare the final RCA report
- Effectively communicate RCA findings
Venue
- Venue:
- TBA - Newcastle -
- ZIP:
- 2300
- City:
- Newcastle
- State:
- New South Wales
- Country:
-
Description
With seven function rooms including the magnificent 820 seat Concert Hall, Newcastle City Hall plays host to civic receptions, national and international conferences, trade shows, seminars, corporate meetings, weddings, social functions, school formals and community gatherings.
Located in the heart of the City Centre opposite Civic Park and adjacent to the Civic Theatre, Newcastle City Hall is within close proximity to public transport, accommodation, the CBD and parking. Facilities also include wheel chair access and audio loops for the hearing impaired.
Refurbished in 2001, Newcastle City Hall effectively combines Old World charm and affordability with state-of-the-art facilities.
