Training Calendar
Event
- Title:
- Apollo RCA - Gladstone
- When:
- 26.Oct.10 - 27.Oct.10
- Where:
- Central Queensland University - Gladstone
- Category:
- Apollo Root Cause Analysis
Description
Apollo RCA (2-day)
This course examines many of the common pitfalls used in problem solving and how to avoid them. Building on that knowledge, students learn how to clearly define any event-based problem and how to use the Apollo four-step process to develop a causal understanding of that event and identify effective solutions.
Students learn how to use RealityCharting™ software to build cause and effect charts, prepare RCA reports and effectively communicate RCA findings. The course also covers the principles of gathering evidence, interviewing and facilitating an Apollo RCA with a team of participants. RCA skills and knowledge are reinforced with many “hands-on” exercises that allow students to apply the Apollo RCA method to real world problems. Upon successful completion of this course, students will have gained the skill set of an Apollo RCA Practitioner.
At the end of this course students will be able to:
- Perform an Apollo RCA
- Facilitate an Apollo RCA by leading a team of participants
- Identify effective solutions to event-based problems
- Prepare the final RCA report
- Effectively communicate RCA findings
Venue
- Venue:
- Central Queensland University -
- Street:
- Bryan Jordon Drive
- ZIP:
- 4680
- City:
- Gladstone
- State:
- Queensland
- Country:
-
Description
Located at the Gladstone Marina, CQUniversity Gladstone provides an appealing learning environment for a range of Bridging Courses, Undergraduate, Postgraduate and Research Degrees. The Gladstone campus is home to the University's two largest research centres, the Process Engineering and Light Metals centre and the Centre for Environmental Management.
